Refund & Exchange Policy
Last updated: August 2026
Customer satisfaction is our priority.
1. General Policy
We follow an Exchange-Only Policy and do not offer cash refunds except where a refund is approved under this policy. Requests should be raised within 7 days of delivery.
2. Eligibility
- Damaged, broken or tampered product
- Incorrect product delivered
- Product significantly below the quality shown
- Expired product
3. Non-Eligible Items
Opened, used or partially consumed products, products without original packaging, requests after 7 days, or requests without valid proof of purchase may not be eligible.
4. How to Raise a Request
Email support@Superfruits.in with Order ID, issue description and photographs. We will review the request.
5. Refund Eligibility
Refunds may be issued where an item cannot be supplied, an order cannot be fulfilled, or duplicate payment occurred due to a technical error.
6. Cancellation
Orders can be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.
7. Contact
Email: support@Superfruits.in
Phone: 9625552180
Address: B/5, Vijay Cross Rd, Opp. Maharaja Complex,
Sarvottam Nagar Society, Navrangpura,
Ahmedabad, Gujarat 380009, India